Meet Mick Iles MCIPHE RP

What do you love about your job?

I enjoy the engineering side of it; the problem-solving. I also like meeting different people. We’ve got quite a big client base that have stayed with us for 27 years. Some of the new technology is pretty good and I like keeping up with all of that.

How did you get into the industry?

I was warned not to by my grandfather, who’d been a plumber but went over to being an electrician. He said it was a dirty job, but I could see it being interesting. I worked in a builder’s merchants before I finished school and two weeks after that I started as an apprentice with Marryat Jackson Norris.

How did you get into your current role?

I was self-employed with another engineer and then started another company for seven years doing office interiors. I just decided to come back to doing domestic and some commercial plumbing. It’s gone reasonably well – we look after two schools and churches. A lot of it is quite specialist and that’s where we better our competitors.

What’s the most interesting thing you’ve learned along the way?

Try to keep a level head and don’t push too hard. It’s about having the mental capacity to get your head around a problem, whether it’s engineering or on the business side. Even I still find it hard sometimes.

What are the benefits of a CIPHE membership?

It’s run by members for members. The connections and friendships are invaluable. People that don’t get involved are missing out in a big way. If anybody’s got a problem, they can get on the phone. I’ve got someone on the commercial side where, if I’m stuck, I can make a call. We also know the manufacturers. That’s a big help.

Would you do it all over again?

Absolutely. I should have been a bit more ruthless – but that’s not me. I like to do a proper job for the right money and not rob anybody. I’ll always help somebody out.

Tell us something people don’t know about you

I’ve been diving since I was 14 and I’ve dived all over the world. When you immerse yourself in water, your heart beat slows down – it goes back to before you were born. It relaxes me. My favourite is the Scapa Flow off Scotland. It’s my home from home. I wear a chain with a ‘piece of eight’ from the 1700s that I found off the South coast.

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