Firms team up to improve emergency plumbing services

SES Home Services, a leading provider of plumbing and heating solutions, has announced a technological partnership with Wolseley that it hopes will transform the way emergency plumbing services are delivered.

With the introduction of state-of-the-art stock-monitoring technology interacting with its well-developed job management system that co-ordinates its fleet, SES Home Services aims to set a new standard for efficiency and reliability in the industry.

To further improve its emergency plumbing services, SES Home Services has invested in cutting-edge technology that allows real-time monitoring and ordering of stock levels in engineers’ vans from Wolseley.

Majid Raja, national account manager from Wolseley, explains: “One of the biggest challenges in the plumbing industry, especially during emergencies, is ensuring that service vehicles are well equipped with the necessary parts and tools. Our partnership with SES Home Services addresses this challenge by providing engineers with up-to-the-minute information about their van’s inventory. This means that when a customer calls with a plumbing emergency, SES Home Services can dispatch the nearest available engineer who is not only skilled but also fully equipped to resolve the issue promptly.”

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