Post-COVID-19 confidence fragile, members reveal

Business has picked up since the lockdown but confidence is fragile, according to an industry-wide survey including CIPHE members.

Almost 900 respondents shared that working capacity has passed 42% – up from 13% – but confidence is still just 36%. The sector’s weekly takings are down by £150m a week and the jobs pipeline is still sluggish with just a fifth of members reporting that their order books are back to normal. But the survey concluded the autumn could be a turning point for firms.

The survey, carried out by Eureka Research in the summer, also revealed that emergency repairs were up 27% compared to the beginning of lockdown and general repairs were up 35%.

Cashflow remained a major concern for many respondents, but as some have gone back to work, supply chain concerns have increased markedly – 60% for those with ‘normal job enquiries’, showing the impact of enforced shutdowns on supply chains.

Membership director Tim Sainty said: “The huge response makes this a very significant snapshot of the industry during the pandemic. This will help us plan our own response for what very clearly is going to be a long haul.”

Read more about the research here.

You might also like

HVAC can lower COVID-19 risk says HSE

HVAC can lower COVID-19 risk says HSE

Plumber sign-up bid goes viral

Plumber sign-up bid goes viral

CIPHE urges public to flip ‘n’ flush

CIPHE urges public to flip ‘n’ flush