Post-COVID-19 confidence fragile, members reveal
Business has picked up since the lockdown but confidence is fragile, according to an industry-wide survey including CIPHE members.
Almost 900 respondents shared that working capacity has passed 42% – up from 13% – but confidence is still just 36%. The sector’s weekly takings are down by £150m a week and the jobs pipeline is still sluggish with just a fifth of members reporting that their order books are back to normal. But the survey concluded the autumn could be a turning point for firms.
The survey, carried out by Eureka Research in the summer, also revealed that emergency repairs were up 27% compared to the beginning of lockdown and general repairs were up 35%.
Cashflow remained a major concern for many respondents, but as some have gone back to work, supply chain concerns have increased markedly – 60% for those with ‘normal job enquiries’, showing the impact of enforced shutdowns on supply chains.
Membership director Tim Sainty said: “The huge response makes this a very significant snapshot of the industry during the pandemic. This will help us plan our own response for what very clearly is going to be a long haul.”