Trading on trust
Running a successful business is about more than doing a good job. Jerry Whiteley, technical manager at the CIPHE, looks at cashflow and more
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How to design with responsibility
When choosing a low-carbon heating system, take into account the consumer’s needs and behaviour with heating and hot water
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How to avoid payment scams
Which? Trusted Traders has advice on how to avoid getting caught out
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How to make your inventions a reality
Paul Harmer explains how you can turn an innovative idea into a commercial success
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Thinking ahead about cutting carbon
It has never been more important for installers to carry out CPD on a variety of heating technologies, Paul Harmer explains
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The importance of ventilation
Jerry Whiteley explains how to ensure your ventilation work complies with Building Regulations
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Creating a contract
As part of our regular advice from CIPHE membership service partner Which? Trusted Traders, we look at why a contract matters
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Consumer demand for hot water
Paul Harmer explains how customer behaviour and limits of supply are key in designing a hot water system
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How to best handle complaints
Which? Trusted Traders has teamed up with the CIPHE to help you provide great service, including handling complaints...
Pipe sizing: The CIPHE loading units method
Paul Harmer explains how to use the CIPHE Design Guide to calculate hot and cold water pipe sizing
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