How to deal with insurers

How to deal with insurers

From sole traders to major projects, dealing with the insurance industry is crucial for firms covering the potential cost of claims

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Under pressure: addressing money fears

Under pressure: addressing money fears

If you are worried about money or struggling with debt, help is at hand

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Mental wellbeing and young people

Mental wellbeing and young people

Help to protect the mental wellbeing of the young people you’re working with

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How to ease anxiety

How to ease anxiety

Anxiety is a growing problem in the plumbing and heating industry. Here are some basic tips to help deal with it

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Social skills

Social skills

Whether you’re a Facebook fan, a Twitter lover or an Instagram addict, social media presents a great opportunity for you to connect with customers

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Surviving in the marketing place

Surviving in the marketing place

Five tips on how to market your business from Vic Billings, director of marketing at Worcester Bosch

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Trading on trust

Trading on trust

Running a successful business is about more than doing a good job. Jerry Whiteley, technical manager at the CIPHE, looks at cashflow and more

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How to avoid payment scams

How to avoid payment scams

Which? Trusted Traders has advice on how to avoid getting caught out

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Creating a contract

Creating a contract

As part of our regular advice from CIPHE membership service partner Which? Trusted Traders, we look at why a contract matters

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How to best handle complaints

How to best handle complaints

Which? Trusted Traders has teamed up with the CIPHE to help you provide great service, including handling complaints...

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